Portability Specialist

Description
Join the Housing Authority and make a difference!
The Housing Authority of the County of San Bernardino was organized in 1941 and to date is the largest provider of affordable housing in the County. We are currently looking for a Portability Specialist, who will be responsible for providing direct customer support to Housing Choice Voucher Program clients, including both incoming and outgoing portability clients.
Job Information
Position starting pay: $23.39/hr. The initial review of applications will begin starting the week of February 17, 2025. Applications received before the initial review date will be considered, with qualifying applicants being eligible to participate in the phone screen process.

Under general supervision performs a variety of duties pertaining to the occupancy and eligibility of applicants porting in or out of the HACSB Housing Choice Voucher (HCV) Program; plans, organizes, and conducts applicant interviews, briefings and documents processes including leases and contracts in relation to applicants porting in to HACSB; advises participants and property owners on Housing Authority policies, regulations, guidelines and procedures; performs account reconciliation, billing and collection work in relation to the portability side of the HCV Program and maintains appropriate documentation.

Day-to-Day Glimpse: The Portability Specialist is responsible for providing direct customer support to Housing Choice Voucher Program clients, including both incoming and outgoing portability clients. This role entails a variety of responsibilities, including voucher issuance, HAP contract management, and client recertification; ensuring compliance with HUD requirements; and conducting regular reviews of client files to ensure program transactions related to portability are carried out in accordance with applicable HACSB procedures, MTW policies, and HUD regulations. Serves as a liaison to other housing authorities to resolve portability inquiries. The ideal applicant will be well-organized, committed to community housing efforts, and capable of providing excellent customer service.