Lead Care Manager

Job Description

Posted Thursday, May 15, 2025 at 3:00 AM

JOB SUMMARY: Sycamores provides a spectrum of equitable mental health services through various programs to multicultural populations of all acuities. Although it serves a variety of consumers, the agency focuses primarily on providing care to low-income, high-needs, at-risk children, youth, their families, and adults.

Under the new Cal AIM initiative, Lead Care Managers (LCMs) work with Medi-Cal managed care Members under specific populations of focus for children/ families and adults to address social drivers of health. LCMs coordinate across the physical, substance abuse and behavioral health services delivery systems. The role of the LCM is to help Members learn skills to self-manage their healthcare and housing needs using an individualized, Member-centered care planning process.  

Starting Pay Range:

$25 - $28 per hour (starting pay will be based on previous work experience and educational background.)

JOB QUALIFICATIONS

• High school diploma or AA degree with one year of direct care experience required; two years of direct care experience preferred, OR Bachelor’s degree plus one year of direct care experience preferred.
• Maintains all required licenses and certifications.
• Valid California Driver License and a driving record acceptable to the Agency’s insurance carrier.
• Bilingual capacity is preferred.

Additional Requirements:

• Ability to work independently with a high level of integrity.
• Travel occurs primarily locally during the hours when services need to be provided; some out-of-area travel may be required to meet the needs of the Members being served.
• Be a part of a team who is passionate about providing excellent and quality services which consistently result in positive outcomes for our members.
• Ability to work a non-traditional work schedule to meet Member needs.
• Ability to travel and work in the community and in the home environment.
• Have strong computer and typing skills to complete necessary documentation.
• Experience in Homeless Services, Housing Navigation, Physical Health, Residential Facility, Group Home, Child Welfare or Juvenile Justice is highly desired.
• Knowledge of resources in LA County Service Planning Areas, a plus.

All candidates who are presented with a conditional offer of employment must satisfy a pre-employment background check, drug, and health screen.

Sycamores is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Further, Sycamores is a Fair Chance employer and complies with California Government Code Section 12952, Employment Discrimination: Conviction History.

Job Details

Job Family

Billing Staff

Pay Type

Hourly

Education Level

High School

Travel Required

Yes